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Avaya Exam 37820X Topic 1 Question 86 Discussion

Actual exam question for Avaya's 37820X exam
Question #: 86
Topic #: 1
[All 37820X Questions]

A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).

Which component Is used to create surveys In ACCS?

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Suggested Answer: A

by Brice at May 23, 2024, 12:09 AM

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Stephanie
10 months ago
The Outbound Campaign Management Tool is the obvious choice here. Unless the customer wants to conduct their surveys via interpretive dance, that is.
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Laurel
10 months ago
Orchestration Designer? Isn't that for, like, designing the entire contact center workflow? Seems a bit overkill for just surveys.
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Ronny
10 months ago
Communication Control Toolkit? Sounds like it could be a party trick, but I don't think that's what the question is asking for.
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Dolores
9 months ago
D) Orchestration Designer
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Tasia
9 months ago
C) Communication Control Toolkit
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Rebecka
9 months ago
B) Proactive Outreach Manager
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Rickie
10 months ago
A) Outbound Campaign Management Tool
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Vincenza
10 months ago
Hmm, I thought the Proactive Outreach Manager was the tool for that. Guess I need to brush up on my ACCS knowledge.
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Tricia
10 months ago
I'm pretty sure it's the Outbound Campaign Management Tool. That's the one designed for creating surveys, right?
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Tequila
9 months ago
That's right! The Outbound Campaign Management Tool is the component used for creating surveys in ACCS.
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Deonna
9 months ago
Yes, you are correct. The Outbound Campaign Management Tool is used to create surveys in ACCS.
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Leontine
9 months ago
That's right! The Outbound Campaign Management Tool is the component used for creating surveys in ACCS.
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Renea
10 months ago
Yes, you're correct! The Outbound Campaign Management Tool is used to create surveys in ACCS.
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Bobbye
10 months ago
I agree, the Outbound Campaign Management Tool is the component used to create surveys in ACCS.
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Cory
10 months ago
I think you're right. That tool is specifically designed for creating surveys.
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Brynn
10 months ago
Yes, you're correct. The Outbound Campaign Management Tool is used to create surveys in ACCS.
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