Avaya Exam 33820X Topic 5 Question 13 Discussion

Actual exam question for Avaya's 33820X exam

Question #: 13
Topic #: 5

Refer to the exhibit.

The exhibit shows a basic Avaya Oceana setup with Call Center Elite, showing a complete multi-touch solution with Call Center Elite serving customers via voice, and Oceana supporting email, chat, SMS, co-browsing and more.

In the box with the question mark (?), which Avaya Aura component is required to complete this illustration?

AAvaya Aura Application Enablement Services

BAvaya Aura Communication Manager

CAvaya Aura Call Center Elite Multichannel

DAvaya Experience Portal

Show Suggested Answer

Suggested Answer: D

by Jolene at May 07, 2022, 05:56 PM

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