Avaya Exam 33820X Topic 4 Question 28 Discussion

Actual exam question for Avaya's 33820X exam

Question #: 28
Topic #: 4

A customer wants to use their Contact Center strategically, rather than just as a mechanism to field customer calls. Which three are Workforce Engagement optional add-ons? (Choose three.)

ACustomer Feedback

BSpeech/Voice Analytics

CQuality Monitoring

DWorkforce Management

EDesktop and Process Analytics

Show Suggested Answer

Suggested Answer: B, C, D

by Lizbeth at May 07, 2022, 11:32 PM

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