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Avaya Exam 3314 Topic 6 Question 68 Discussion

Actual exam question for Avaya's 3314 exam
Question #: 68
Topic #: 6
[All 3314 Questions]

Which statement describes Agent blending?

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Suggested Answer: D

by Lajuana at Aug 03, 2024, 02:08 AM

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Hermila
3 months ago
I think Agent blending is about acquiring agents when outbound service level is at risk.
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Virgina
3 months ago
I'm just picturing a bunch of agents in a blender, getting all mixed up. Can we get a visual aid for this question?
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Pa
3 months ago
D is the way to go. Gotta keep those agents moving between inbound and outbound to maximize productivity, you know?
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Vilma
2 months ago
Yeah, it's important to monitor the inbound skill and move agents around to make sure everything is running smoothly.
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Josefa
2 months ago
I agree, keeping agents moving between inbound and outbound is key to maximizing productivity.
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Casie
2 months ago
D is definitely the best option. It's all about optimizing inbound activities while still servicing outbound.
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Elenor
3 months ago
I feel like Agent blending is more about releasing agents from outbound jobs if they are not needed.
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Hubert
3 months ago
I believe Agent blending involves monitoring inbound skills and moving agents to optimize activities.
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Roxane
3 months ago
I agree with Carlene. Option D is the most comprehensive description of agent blending.
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Marge
2 months ago
Yes, option D is the most comprehensive description of agent blending.
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Carmelina
2 months ago
I agree, option D covers all aspects of agent blending.
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Olga
3 months ago
I think option D is the best choice.
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Carlene
4 months ago
Option D seems to be the correct answer. It describes the process of managing agents across inbound and outbound activities to optimize efficiency.
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Alease
2 months ago
Agent blending helps in balancing inbound and outbound tasks effectively.
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Kasandra
3 months ago
It's important to optimize agent usage for efficiency.
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Kallie
3 months ago
Yes, option D explains how agents are managed for both inbound and outbound activities.
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Shasta
3 months ago
I think option D is the correct answer.
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Tomoko
4 months ago
I think Agent blending is about acquiring agents for a job in a campaign.
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