Avaya Exam 3314 Topic 5 Question 43 Discussion

Actual exam question for Avaya's 3314 exam

Question #: 43
Topic #: 5

[All 3314 Questions]

Proactive Outreach Manager (POM) employs the use of an Agent script editor.

Which two statements accurately represent the usage of this Agent Script editor? (Choose two.)

AThe Agent scripts can be XML or in VXML formats.

BThe Agent scripts can be in Native or URL formats.

CIt is a utility used by agents to update/view Customer or Contact attributes.

DIt is a utility used by customers to update their information using self-service menu.

Show Suggested Answer

Suggested Answer: C, E

by Rozella at Apr 20, 2023, 01:34 AM

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