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Avaya Exam 3314 Topic 5 Question 3 Discussion

Actual exam question for Avaya's 3314 exam
Question #: 3
Topic #: 5
[All 3314 Questions]

Which component of Intelligent Customer Routing (ICR) is used for configuration and administration of ICR elements; such as, Core, Skills, Destinations, Call centers, Business hours, and Holidays?

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Suggested Answer: C

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