Avaya Exam 3312 Topic 8 Question 26 Discussion

Actual exam question for Avaya's 3312 exam

Question #: 26
Topic #: 8

Which task can the supervisor perform in the Real-Time Displays window under the Change Mode column?

AForce the agent into Not Ready and select an existing Not Ready Reason Code.

BForce the agent into Not Ready and select an existing After Call Work Code.

CForce the agent to login.

DForce the agent to logout.

Show Suggested Answer

Suggested Answer: A

by Caprice at May 06, 2022, 12:20 PM

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