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Avaya Exam 3312 Topic 7 Question 28 Discussion
Actual exam question for
Avaya's
3312 exam
Question #: 28
Topic #: 7
[All 3312 Questions]
Topic #: 7
You must configure Avaya Aura Contact Center (AACC) to send skillset calls back to the queue when they are delivered to an available agent, but do not get answered by that agent.
Which AACC configuration option is used to accomplish this task?
Suggested Answer:
B
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