ASQ Exam CSSBB Topic 8 Question 103 Discussion

A team is investigating ways to reduce power outages. They determine that an outage can occur in only three ways: grid failure, local transformer failure or local overload. They then investigate each of these three events for possible causes, etc. They draw a diagram that ''fans out'' using the power outage as the handle of the fan. These improvements are best described by which approach to problem solving?