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ASQ Exam CQIA Topic 1 Question 32 Discussion

Actual exam question for ASQ's CQIA exam
Question #: 32
Topic #: 1
[All CQIA Questions]

Consider the following activities:

1. The analysis of raw data

2. The identification of trends

3. The definition of Service Management processes

4. The implementation of preventive measures

Which of the above should be easier after implementing a good IT Service Management software tool?

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Suggested Answer: D

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