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ASQ Exam CMQ-OE Topic 7 Question 77 Discussion

Actual exam question for ASQ's CMQ-OE exam

Question #: 77
Topic #: 7

[All CMQ-OE Questions]

To identify product attributes that are important to customers, an organization should use which of the following techniques?

AAnalyze product performance using statistical tools

Bgather information using field market research

CConduct simulations using returned products

DSurvey internal customers who understand the customers and the product

Show Suggested Answer

Suggested Answer: B

by Rueben at Sep 18, 2024, 01:01 AM

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Sharita

5 months ago

C) Conduct simulations using returned products. Hmm, I don't know about that one. Unless they're using the products to build a life-size customer replica, I'm not sold on it.

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Azalee

4 months ago

D) Survey internal customers who understand the customers and the product

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Noel

4 months ago

B) gather information using field market research

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Donte

4 months ago

A) Analyze product performance using statistical tools

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Misty

5 months ago

A) Analyze product performance using statistical tools. Yep, numbers don't lie, am I right? Though I do wonder if they'll include a question about interpretive dance as a market research technique.

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Daniela

4 months ago

A) Analyze product performance using statistical tools. Definitely, using data to understand customer preferences is key.

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Yolando

4 months ago

D) Survey internal customers who understand the customers and the product. Internal customers can provide valuable insights too.

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Arlean

5 months ago

B) gather information using field market research. That's a good point, getting direct feedback from customers is crucial.

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Gail

5 months ago

A) Analyze product performance using statistical tools. Yep, numbers don't lie, am I right?

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Trina

5 months ago

D) Survey internal customers who understand the customers and the product. Brilliant! They know the ins and outs better than anyone.

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Edison

4 months ago

Field market research can provide real-time feedback from customers.

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Stephaine

5 months ago

I think analyzing product performance with statistical tools is also important.

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Aliza

5 months ago

I agree, internal customers have valuable insights.

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Luke

5 months ago

I believe D) Surveying internal customers who understand the customers and the product is also a good option to consider.

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Tiara

5 months ago

B) gather information using field market research. That's the way to go! Get out there and listen to what the customers have to say.

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Lilli

5 months ago

Field market research allows us to gather real-time feedback and adapt accordingly.

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Zita

5 months ago

It's important to gather information from the source to make informed decisions.

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Jennifer

5 months ago

I agree, talking directly to customers can provide valuable insights.

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Dahlia

5 months ago

Yes, field market research is crucial for understanding customer needs.

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Janey

6 months ago

I agree with Lorriane, conducting market research is the best way to understand customer preferences.

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Lorriane

6 months ago

I think the answer is B) gather information using field market research.

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