ASQ Exam CMQ-OE Topic 5 Question 76 Discussion

Actual exam question for ASQ's CMQ-OE exam

Question #: 76
Topic #: 5

The Vice President (VP) for quality has attended a series of employee and management focus groups and has discovered that not all team members believe they are being supported by their respective managers. Further analysis shows that some managers have not yet attended training on the basic principles of quality. Which of the following would be the most effective way for the VP to reinforce the management training on the basic quality principles?

ARegularly publish the names of all managers who have completed the training in the company's quality newsletter

BWork with line management to get managers involved with teams immediately after training

CDevelop a presentation on the basic quality principles for managers to deliver to their departments

DIdentify several of the trained managers for individual awards

Show Suggested Answer

Suggested Answer: B

by Aliza at Sep 15, 2024, 01:52 AM

Limited Time Offer

25%

Off

Get Premium CMQ-OE Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Galen

26 days ago

Hold up, are we sure the managers even know what 'quality' means? Maybe we should start with a refresher on the dictionary first.

upvoted 0 times

...

Anglea

28 days ago

Personally, I think Option D is the way to go. A little healthy competition and recognition will motivate the managers to really embrace the training.

upvoted 0 times

Wilburn

9 days ago

But wouldn't it be more effective to have managers work with teams right after training?

upvoted 0 times

...

Shoshana

15 days ago

I agree, recognition can be a great motivator for managers.

upvoted 0 times

...

Lou

29 days ago

Option A is a bit too public for my liking. Naming and shaming managers isn't the way to go here. Let's keep it professional.

upvoted 0 times

Lauryn

16 days ago

I like the idea of option C. Having managers deliver presentations on quality principles to their departments could really solidify their understanding.

upvoted 0 times

...

Rashad

17 days ago

I think option B could be effective. Getting managers involved with teams right after training could reinforce the principles.

upvoted 0 times

...

Barrett

22 days ago

I agree, option A seems a bit harsh. We should focus on a more positive approach.

upvoted 0 times

...

Herman

1 months ago

I personally think option C could also be effective. Having managers present the principles to their departments can reinforce their understanding.

upvoted 0 times

...

Malika

1 months ago

I agree with Shad. Option B would show the managers how to support their teams effectively.

upvoted 0 times

...

Luisa

1 months ago

I disagree, Option C is better. A presentation on the quality principles will give managers the tools they need to educate their departments effectively.

upvoted 0 times

Tonja

13 days ago

Working with line management to involve managers with teams immediately after training could also be effective.

upvoted 0 times

...

Nilsa

16 days ago

Regularly publishing the names of trained managers could also motivate others to complete the training.

upvoted 0 times

...

Coral

17 days ago

I agree, a presentation would definitely reinforce the training on quality principles.

upvoted 0 times

...

Glen

19 days ago

I think Option C is the best choice. A presentation will help managers educate their teams.

upvoted 0 times

...

Shad

2 months ago

I think option B is the best choice. It's important for managers to apply what they've learned right away.

upvoted 0 times

...

Tammara

2 months ago

Option B seems like the best approach. Getting managers directly involved with their teams after training will help reinforce the concepts and ensure they're applied in practice.

upvoted 0 times

Trinidad

1 months ago

Getting managers involved with teams right after training would show their commitment to quality improvement.

upvoted 0 times

...

Mari

1 months ago

I think Option B would also improve communication and collaboration within the teams.

upvoted 0 times

...

Kerrie

2 months ago

It's important for managers to be actively involved with their teams to ensure quality principles are implemented.

upvoted 0 times

...

Marci

2 months ago

I agree, Option B would definitely help managers apply what they learned in training.

upvoted 0 times

...