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ASQ Exam CMQ-OE Topic 4 Question 61 Discussion

Actual exam question for ASQ's CMQ-OE exam
Question #: 61
Topic #: 4
[All CMQ-OE Questions]

Which of the following methods is used to listen to customers to learn exactly what they want and then, using a logical system, determine how best to fulfill those needs with available resources?

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Suggested Answer: D

by Lajuana at Apr 21, 2024, 01:45 PM

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Dannette
9 months ago
I see your point, David, but I still think D) Quality function deployment is the best method for listening to customers.
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Mickie
9 months ago
I think the answer is A) Quality planning and analysis because it involves analyzing customer needs.
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Roxane
9 months ago
That's true, but quality function deployment is specifically designed for that purpose.
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Weldon
10 months ago
But isn't quality planning and analysis also important in understanding customer needs?
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Dannette
10 months ago
I agree with Quality function deployment involves listening to customers and determining how to fulfill their needs.
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Roxane
10 months ago
I think the answer is D) Quality function deployment.
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Lisbeth
10 months ago
Interesting, so it's about planning and analyzing to meet customer needs.
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Anglea
10 months ago
A) Quality planning and analysis
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Lucy
10 months ago
And then, using a logical system, determine how best to fulfill those needs with available resources?
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Laquanda
10 months ago
D) Quality function deployment
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Lisbeth
10 months ago
Which of the following methods is used to listen to customers to learn exactly what they want?
upvoted 0 times
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