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Apple Device Support Exam (SUP-2024) Exam Questions

Exam Name: Apple Device Support Exam (SUP-2024)
Exam Code: Apple Device Support Exam (SUP-2024)
Related Certification(s): Apple Certified Support Professional Certification
Certification Provider: Apple
Actual Exam Duration: 120 Minutes
Number of Apple Device Support Exam (SUP-2024) practice questions in our database: 141 (updated: Aug. 24, 2024)
Expected Apple Device Support Exam (SUP-2024) Exam Topics, as suggested by Apple :
  • Topic 1: Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
  • Topic 2: iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
  • Topic 3: Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
  • Topic 4: Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
  • Topic 5: Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
  • Topic 6: Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
  • Topic 7: Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
  • Topic 8: Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
  • Topic 9: Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
  • Topic 10: Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
  • Topic 11: Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
  • Topic 12: Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
  • Topic 13: Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
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Pete

1 days ago
Just passed the Apple Device Support exam! Pass4Success's questions were spot-on. So grateful!
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Miles

14 days ago
Passing the Apple Device Support Exam was a relief, and I owe it to Pass4Success practice questions for helping me prepare. The exam included questions on creating an iCloud backup for a managed iPhone or iPad. One question that I found challenging was related to how MDM manages Continuity settings. I had to recall the details from my study materials, but I managed to answer it correctly and pass the exam.
upvoted 0 times
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Laura

29 days ago
iCloud security was a major exam topic. You'll encounter questions about two-factor authentication and keychain sync. Make sure to review Apple ID management and data protection features. Grateful to Pass4Success for their comprehensive study materials that helped me ace the exam!
upvoted 0 times
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Freeman

1 months ago
The exam covered macOS troubleshooting in depth. Be prepared for scenario-based questions on kernel panics and startup issues. Focus on understanding safe mode and recovery options. Pass4Success really helped me prepare efficiently and pass the exam.
upvoted 0 times
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Valda

1 months ago
My experience taking the Apple Device Support Exam was great, especially since I used Pass4Success practice questions to prepare. The exam covered topics like iCloud and Continuity. One question that I remember was about troubleshooting Continuity using Wireless Diagnostics. I had to think carefully about the steps involved, but I was able to answer it correctly and pass the exam.
upvoted 0 times
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Vicente

2 months ago
Passed the Apple Device Support Exam with flying colors! Pass4Success's materials were crucial for my success. Thanks!
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Veronika

2 months ago
Just passed the Apple Certified: Apple Device Support Exam (SUP-2024)! A key topic was iOS device management. Expect questions on configuring MDM solutions. Study Apple Business Manager and device enrollment processes. Thanks to Pass4Success for the spot-on practice questions!
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Elza

2 months ago
Aced SUP-2024 thanks to Pass4Success! Their practice questions matched the real exam perfectly. Grateful for the efficient prep!
upvoted 0 times
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Shizue

2 months ago
I recently passed the Apple Device Support Exam with the help of Pass4Success practice questions. The exam covered topics such as Mobile Device Management and iCloud. One question that stood out to me was about the difference between a personal Apple ID and a Managed Apple ID. I was unsure of the answer at first, but I managed to pass the exam.
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Sophia

3 months ago
SUP-2024 conquered! Pass4Success's relevant questions made prep a breeze. Couldn't have done it without you. Many thanks!
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Halina

3 months ago
Just passed the Apple Device Support Exam! Pass4Success's questions were spot-on. Thanks for helping me prep quickly!
upvoted 0 times
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Buck

3 months ago
Pass4Success made all the difference in passing my Apple certification. Their exam questions were invaluable. Thank you!
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Free Apple Apple Device Support Exam (SUP-2024) Exam Actual Questions

Note: Premium Questions for Apple Device Support Exam (SUP-2024) were last updated On Aug. 24, 2024 (see below)

Question #2

At what Wi-Fi signal level will trigger iPhone or iPad to search for a stronger Wi-Fi network?

Reveal Solution Hide Solution
Correct Answer: D

Wi-Fi signal level, also known as Received Signal Strength Indicator (RSSI), is a measure of how well your device can receive the wireless signal from the router or access point. It is usually expressed in decibel-milliwatts (dBm), which is a logarithmic scale that ranges from -30 dBm (very strong signal) to -100 dBm (very weak signal). The higher the negative value, the weaker the signal.

According to the Apple Device Support Reference Materials1, iPhone and iPad will search for a stronger Wi-Fi network when the signal level drops below -80 dBm. This is because a weak signal can affect the performance, reliability, and security of your Wi-Fi connection. A weak signal can also drain your device's battery faster, as it requires more power to maintain the connection.

To check the Wi-Fi signal level on your iPhone or iPad, you can use the following steps23:

Open the Settings app on your device.

Go to Wi-Fi.

Under the Wi-Fi network list, locate the name of the Wi-Fi network or wireless router you want to check the signal strength for.

Tap the information icon (i) next to the network name.

Look for the RSSI value, which shows the signal level in dBm.

Alternatively, you can also use third-party apps that can display the Wi-Fi signal level on your device, such as Wi-Fi Sweetspots or Network Analyzer.


Recommended settings for Wi-Fi routers and access points.

How to View Wi-Fi Networks Signal Strength on iPhone or iPad.

How to View Wi-Fi Networks Signal Strength on iPhone or iPad | Guide.

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