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Apple-Device-Support Exam Questions
- Topic 1: Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
- Topic 2: iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
- Topic 3: Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
- Topic 4: Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
- Topic 5: Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
- Topic 6: Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
- Topic 7: Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
- Topic 8: Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
- Topic 9: Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
- Topic 10: Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
- Topic 11: Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
- Topic 12: Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
- Topic 13: Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Free Apple Apple-Device-Support Exam Actual Questions
Note: Premium Questions for Apple-Device-Support were last updated On Jan. 21, 2025 (see below)
You are trying to connect a podcast mic to your mac. You go into Sounds, but the mic isn't appearing an as option. Where else can you check to see if the mic is properly connected to your mac?
What should you use to troubleshoot macOS installation issues?
To view the installer log during the installation, press Command-L on your keyboard. A new window will open showing the log messages. You can press Command-3 to show all messages, or Command-4 to show errors and progress messages only.
To view the installer log after the installation, open the Console app from the Applications > Utilities folder. In the sidebar, select your Mac under Devices, then choose /var/log > install.log from the list of log files. You can use the search field or the filter bar to find relevant messages.
At what Wi-Fi signal level will trigger iPhone or iPad to search for a stronger Wi-Fi network?
Wi-Fi signal level, also known as Received Signal Strength Indicator (RSSI), is a measure of how well your device can receive the wireless signal from the router or access point. It is usually expressed in decibel-milliwatts (dBm), which is a logarithmic scale that ranges from -30 dBm (very strong signal) to -100 dBm (very weak signal). The higher the negative value, the weaker the signal.
To check the Wi-Fi signal level on your iPhone or iPad, you can use the following steps23:
Open the Settings app on your device.
Go to Wi-Fi.
Under the Wi-Fi network list, locate the name of the Wi-Fi network or wireless router you want to check the signal strength for.
Tap the information icon (i) next to the network name.
Look for the RSSI value, which shows the signal level in dBm.
Alternatively, you can also use third-party apps that can display the Wi-Fi signal level on your device, such as Wi-Fi Sweetspots or Network Analyzer.
Recommended settings for Wi-Fi routers and access points.
How to View Wi-Fi Networks Signal Strength on iPhone or iPad.
How to View Wi-Fi Networks Signal Strength on iPhone or iPad | Guide.
How can you control who can discover your iPhone or iPad when it's within AirDrop range?
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