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Apple Exam SVC-19A Topic 1 Question 68 Discussion

Actual exam question for Apple's SVC-19A exam
Question #: 68
Topic #: 1
[All SVC-19A Questions]

From the following, select the best description of cosmetic condition that would be included in good case notes.

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Suggested Answer: C

by Sherrell at Jul 17, 2024, 08:52 PM

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Kris
6 months ago
Hmm, I'd say C too. Can't go wrong with precise, factual observations. Beats 'dented like it was dropped' any day!
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Mattie
6 months ago
I'm gonna have to go with C. It's the most professional-sounding description, without any subjective judgments.
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Art
7 months ago
D sounds like it could be the right answer. 'Big ding' and 'probably dropped or thrown' give a good sense of the damage.
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Brandon
6 months ago
Yeah, it really paints a clear picture of the damage.
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Mira
6 months ago
I agree, D does seem like the best description.
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James
7 months ago
I'd go with B. 'Badly dinged' and 'crack' give a more comprehensive picture of the overall cosmetic state.
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Shawnda
6 months ago
D seems like a strong choice as well, mentioning a big ding possibly from being dropped or thrown.
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Chi
6 months ago
I think C is a good option too, it mentions a significant dent suggesting impact.
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Truman
6 months ago
I agree, B does provide a detailed description of the cosmetic condition.
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Ligia
7 months ago
Definitely C. The specific details about the location and nature of the dent suggest a clear, objective description of the condition.
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Brittney
6 months ago
C stands out with the specific mention of the dent location and impact suggestion.
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Amie
6 months ago
I think C is the best choice for describing the cosmetic condition accurately.
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Deonna
6 months ago
Yeah, C gives a clear picture of the condition compared to the other options.
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Sol
6 months ago
I agree, C provides specific details that would be helpful in case notes.
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Yolande
7 months ago
I'm not sure, but I think D) Big ding; probably dropped or thrown could also be a good description.
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Chuck
7 months ago
I agree with Cammy, C) makes the most sense for good case notes.
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Cammy
8 months ago
I think the best description would be C) Significant dent in lower right corner suggests impact.
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