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Apple Exam SVC-19A Topic 1 Question 67 Discussion

Actual exam question for Apple's SVC-19A exam
Question #: 67
Topic #: 1
[All SVC-19A Questions]

Wendell explains that his iPhone X is dropping calls. Which of the following is an open question that would best help you further evaluate the issue with Wendell?

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Suggested Answer: D

by Layla at Jul 11, 2024, 12:29 PM

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Verdell
7 months ago
I gotta go with D. The more information we can gather, the better we can troubleshoot the problem. Although, maybe Wendell just needs to get a flip phone - those things are indestructible!
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Huey
5 months ago
I gotta go with D. The more information we can gather, the better we can troubleshoot the problem. Although, maybe Wendell just needs to get a flip phone - those things are indestructible!
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Bambi
6 months ago
D) Could you please tell me about the situations when your iPhone drops calls?
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Chun
6 months ago
C) Are you in an elevator or a parking garage when the iPhone drops the calls?
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Howard
6 months ago
B) Do you find that you are driving in a car when these dropped calls occur?
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Dianne
6 months ago
A) How is the rest of your experience with the iPhone, aside from the dropped calls?
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Cordelia
7 months ago
C) Are you in an elevator or a parking garage when the iPhone drops the calls?
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An
7 months ago
D) Could you please tell me about the situations when your iPhone drops calls?
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Dottie
7 months ago
Haha, I bet Wendell's iPhone is so old, it's probably still using the rotary dial! Option B all the way!
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Jannette
7 months ago
Option B is a good question to ask, it could be a signal issue.
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Pa
7 months ago
Haha, maybe he needs an upgrade!
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Denna
7 months ago
B) Do you find that you are driving in a car when these dropped calls occur?
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Maxima
7 months ago
Option C is a good one too. Knowing if he's in certain locations like elevators or parking garages could help identify potential signal interference issues.
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Rodolfo
8 months ago
I think option D is the best choice. It's an open-ended question that will allow Wendell to provide more details about the specific situations when he's experiencing dropped calls.
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Charlene
6 months ago
D) Could you please tell me about the situations when your iPhone drops calls?
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Tawanna
7 months ago
C) Are you in an elevator or a parking garage when the iPhone drops the calls?
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Dorthy
7 months ago
B) Do you find that you are driving in a car when these dropped calls occur?
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Caitlin
7 months ago
A) How is the rest of your experience with the iPhone, aside from the dropped calls?
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Talia
8 months ago
A) How is the rest of your experience with the iPhone, aside from the dropped calls?
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