Apple Exam SVC-19A Topic 1 Question 63 Discussion

Actual exam question for Apple's SVC-19A exam

Question #: 63
Topic #: 1

[All SVC-19A Questions]

A computer service technician says, "I don't use ESD precautions and have never had a problem."

Which of the following is the correct response to this statement?

AESD damage may not appear immediately.

BESD happens only to inexperienced technicians.

CESD only occurs in very rare circumstances.

DESD damage is really not as bad as everyone thinks.

Show Suggested Answer

Suggested Answer: D

by Kris at May 20, 2024, 06:12 AM

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Delmy

11 months ago

I'd choose the Apple Support articles too. It's like Debra's trying to charge her iPad with a hamster on a wheel - it's just not going to work!

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Tresa

10 months ago

C) Apple Support articles

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Von

10 months ago

A) GSX Troubleshooting articles

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Evangelina

11 months ago

C) Apple Support articles, no doubt. I bet Debra's going to be kicking herself for not using the right power adapter. Amateur mistake, but we've all been there!

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Alayna

11 months ago

Definitely go with the Apple Support articles. I mean, it's right there in the question - that's the resource they're looking for to explain the cause of the issue.

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Yuette

11 months ago

The Apple Support articles seem like the obvious choice here. That's where Debra can find the information she needs to troubleshoot the slow charging issue.

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