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Apple Exam SVC-19A Topic 1 Question 57 Discussion

Actual exam question for Apple's SVC-19A exam
Question #: 57
Topic #: 1
[All SVC-19A Questions]

Wendell explains that his iPhone X is dropping calls. Which of the following is an open question that would best help you further evaluate the issue with Wendell?

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Suggested Answer: D

by Kattie at Mar 09, 2024, 03:50 PM

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Tish
8 months ago
I agree with that question. Understanding the specific scenarios can help us pinpoint the cause of the dropped calls.
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Casie
8 months ago
D) Could you please tell me about the situations when your iPhone drops calls?
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Kirk
8 months ago
That's a valid point. It could help us identify if the issue is related to the phone's connection strength while moving.
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Veronica
8 months ago
B) Do you find that you are driving in a car when these dropped calls occur?
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Richelle
8 months ago
I think that's a good question to ask. It could give us more insight into the overall performance of the phone.
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Billy
8 months ago
A) How is the rest of your experience with the iPhone, aside from the dropped calls?
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Laticia
8 months ago
Sure, it usually happens when I'm on the highway or in a remote area with poor signal.
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Moon
8 months ago
D) Could you please tell me about the situations when your iPhone drops calls?
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Isabelle
9 months ago
Yes, actually most of the time I am on the road when it happens.
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Leslee
9 months ago
B) Do you find that you are driving in a car when these dropped calls occur?
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Rosenda
10 months ago
Well, I love everything else about it, just these dropped calls are annoying.
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Nilsa
10 months ago
A) How is the rest of your experience with the iPhone, aside from the dropped calls?
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