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Apple Exam SVC-19A Topic 5 Question 79 Discussion

Actual exam question for Apple's SVC-19A exam
Question #: 79
Topic #: 5
[All SVC-19A Questions]

Wendell explains that his iPhone X is dropping calls. Which of the following is an open question that would best help you further evaluate the issue with Wendell?

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Suggested Answer: D

by Alva at Dec 04, 2024, 07:21 PM

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Aracelis
4 months ago
Haha, can we talk about how Wendell's iPhone X is apparently from the Stone Age? Those things are so outdated these days.
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Emeline
4 months ago
C) Are you in an elevator or a parking garage when the iPhone drops the calls?
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Orville
4 months ago
D) Could you please tell me about the situations when your iPhone drops calls?
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Christiane
4 months ago
Option C is kind of a giveaway, don't you think? Dropped calls in elevators and parking garages are pretty common.
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Ernie
3 months ago
User Comment: Option C is kind of a giveaway, don't you think? Dropped calls in elevators and parking garages are pretty common.
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Apolonia
3 months ago
C) Are you in an elevator or a parking garage when the iPhone drops the calls?
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Letha
3 months ago
B) Do you find that you are driving in a car when these dropped calls occur?
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Van
3 months ago
A) How is the rest of your experience with the iPhone, aside from the dropped calls?
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Trinidad
4 months ago
I agree, D is the best choice. You need to gather as much information as possible to diagnose the problem.
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Vashti
3 months ago
D) Could you please tell me about the situations when your iPhone drops calls?
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Lai
3 months ago
C) Are you in an elevator or a parking garage when the iPhone drops the calls?
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Layla
3 months ago
B) Do you find that you are driving in a car when these dropped calls occur?
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Casey
3 months ago
A) How is the rest of your experience with the iPhone, aside from the dropped calls?
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Alba
4 months ago
B) Do you find that you are driving in a car when these dropped calls occur?
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Luisa
4 months ago
A) How is the rest of your experience with the iPhone, aside from the dropped calls?
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Leonora
4 months ago
Option D is definitely the way to go. It's the most open-ended and will give you the most insight into the issue.
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Adelle
3 months ago
D) Could you please tell me about the situations when your iPhone drops calls?
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Gracie
3 months ago
C) Are you in an elevator or a parking garage when the iPhone drops the calls?
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Evangelina
4 months ago
B) Do you find that you are driving in a car when these dropped calls occur?
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Cathrine
4 months ago
A) How is the rest of your experience with the iPhone, aside from the dropped calls?
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