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Apple Exam MAC-16A Topic 1 Question 60 Discussion

Actual exam question for Apple's MAC-16A exam
Question #: 60
Topic #: 1
[All MAC-16A Questions]

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

Show Suggested Answer Hide Answer
Suggested Answer: C

Contribute your Thoughts:

Winifred
3 months ago
I wouldn't trust any option that involves an OS X Install DVD. Those things are like dinosaurs these days. A is the clear winner here.
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Lemuel
2 months ago
A) Definitely, using OS X Recovery is the quickest and most reliable option.
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Claribel
3 months ago
B) I agree, using an OS X Install DVD seems outdated.
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Gladys
3 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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Nikita
4 months ago
Haha, C is like, 'Oh, you want to use Safari? Better restore your entire hard drive first!' What a roundabout way to do it.
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Glendora
2 months ago
Haha, C is like, 'Oh, you want to use Safari? Better restore your entire hard drive first!' What a roundabout way to do it.
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Dorthy
2 months ago
B) Startup from an OS X Install DVD and choose the Get Help Online option.
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Hillary
3 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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Cecilia
3 months ago
Haha, C is like, 'Oh, you want to use Safari? Better restore your entire hard drive first!' What a roundabout way to do it.
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Carey
3 months ago
B) Startup from an OS X Install DVD and choose the Get Help Online option.
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Cyril
3 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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Alba
4 months ago
D? Install OS X on an external drive just to use Safari? That's way too much work. A is definitely the fastest and most efficient solution.
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Vanna
4 months ago
B) Startup from an OS X Install DVD and choose the Get Help Online option.
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Chandra
4 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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Tiera
4 months ago
I agree, option A seems like the most efficient solution for the unresponsive MacBook Pro.
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Maile
4 months ago
Option A is the way to go! Startup from the Recovery partition and you can access the internet and Apple support directly. Easy peasy!
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Jolene
3 months ago
Good to know. I'll remember that for next time.
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Elmira
3 months ago
That's the best option. It's quick and easy to access Apple Support.
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Aliza
4 months ago
No, I haven't. I'll give that a try. Thanks!
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Karan
4 months ago
Have you tried starting up from OS X Recovery and choosing Get Help Online?
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Jettie
5 months ago
That sounds like the quickest way to access Apple Support articles.
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Judy
5 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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