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Apple Exam MAC-16A Topic 1 Question 57 Discussion

Actual exam question for Apple's MAC-16A exam
Question #: 57
Topic #: 1
[All MAC-16A Questions]

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

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Suggested Answer: C

by Socorro at May 22, 2024, 11:45 PM

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Frank
7 months ago
Wow, these options are really making me feel like a tech genius. I can't wait to share my newfound wisdom with my friends.
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Keshia
7 months ago
Hey, I heard if you can't get online, you can just ask Siri for the support articles. Just gotta teach your Mac to talk first.
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Rikki
7 months ago
Hey, I heard if you can't get online, you can just ask Siri for the support articles. Just gotta teach your Mac to talk first.
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Holley
7 months ago
B) Startup from an OS X Install DVD and choose the Get Help Online option.
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Noble
7 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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Rosendo
8 months ago
B, huh? I guess if you're feeling adventurous and want to take the scenic route, that's an option. But A is the simple, straightforward choice.
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Vincenza
8 months ago
C is hilarious. Like, 'sure, let me just restore my entire disk real quick so I can use Safari.' Ain't nobody got time for that!
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Denae
7 months ago
C is hilarious. Like, 'sure, let me just restore my entire disk real quick so I can use Safari.' Ain't nobody got time for that!
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Tawna
7 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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Lauran
7 months ago
D) She must first install OS X on an external disk, then use Safari to search Apple Support articles.
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Lore
7 months ago
B) Startup from an OS X Install DVD and choose the Get Help Online option.
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Thad
7 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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Joanne
7 months ago
B) Startup from an OS X Install DVD and choose the Get Help Online option.
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Goldie
8 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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Loreta
8 months ago
D? Really? Who's got time to install a whole new OS just to search for some support articles? Not this guy!
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Mozell
8 months ago
Option A is the way to go! That Get Help Online option is a lifesaver when your Mac's acting up.
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Fannie
7 months ago
A) Definitely the most convenient solution for the customer.
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Sage
7 months ago
B) Plus, it's built-in and readily available.
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Jacqueline
7 months ago
A) Agreed, the Get Help Online option is much simpler.
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Howard
7 months ago
D) Installing OS X on an external disk seems like too much work.
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Wendell
8 months ago
A) Exactly, it's the quickest way to access Apple Support articles.
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Rosita
8 months ago
B) No need for an OS X Install DVD, just use the Recovery option.
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Ronny
8 months ago
Yes, that's the quickest way to access Apple Support articles.
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Ronny
8 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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Shaunna
8 months ago
A) Startup from OS X Recovery and choose the Get Help Online option.
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