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Apple Exam MAC-16A Topic 1 Question 55 Discussion

Actual exam question for Apple's MAC-16A exam
Question #: 55
Topic #: 1
[All MAC-16A Questions]

Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2.

Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?

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Suggested Answer: C

Contribute your Thoughts:

Lili
9 months ago
Good point. D seems too complicated. I guess A it is.
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Darrel
10 months ago
I initially thought B, but then realized most Macs don’t have DVD drives anymore.
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Cristy
10 months ago
It's quick and you can get online via OS X Recovery.
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Shannan
11 months ago
Why A though?
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Cristy
11 months ago
Yeah, definitely tricky. I think A is the best choice.
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Lili
11 months ago
Did anyone else find that question about the unresponsive MacBook confusing?
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