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Apple Exam Apple-Device-Support Topic 1 Question 31 Discussion

Actual exam question for Apple's Apple-Device-Support exam
Question #: 31
Topic #: 1
[All Apple-Device-Support Questions]

What should you use to troubleshoot macOS installation issues?

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Suggested Answer: B

The installer log is a useful tool to troubleshoot macOS installation issues. The installer log records the progress and status of the installation process, as well as any errors or warnings that may occur.You can view the installer log during or after the installation by following these steps1:

To view the installer log during the installation, press Command-L on your keyboard. A new window will open showing the log messages. You can press Command-3 to show all messages, or Command-4 to show errors and progress messages only.

To view the installer log after the installation, open the Console app from the Applications > Utilities folder. In the sidebar, select your Mac under Devices, then choose /var/log > install.log from the list of log files. You can use the search field or the filter bar to find relevant messages.

The installer log can help you identify the cause of the installation issue, such as a corrupted installer file, insufficient disk space, incompatible software, or network problems. You can use the information in the installer log to troubleshoot the issue or contact Apple Support for further assistance.Reference:How to use the macOS installer log to troubleshoot installation problems - Macworld


by Isidra at Jan 12, 2025, 05:52 AM

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Terrilyn
14 days ago
Haha, single user mode? What is this, a retro gaming session? I'm all about that macOS Recovery Assistant, baby!
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Hector
15 days ago
The macOS Recovery Assistant is the way to go. It's like having a personal genie to fix all my installation woes.
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Lemuel
16 days ago
Apple Diagnostics, for sure. It's like having a personal tech support agent inside my Mac.
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Kanisha
4 days ago
A) Single user mode
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Kaitlyn
22 days ago
Installer log, all the way! That's where the real troubleshooting magic happens.
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Zack
5 days ago
I prefer using macOS Recovery Assistant. It's saved me a lot of time in the past.
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Shawnna
7 days ago
Installer log is definitely the way to go. It's so helpful for troubleshooting.
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Casie
26 days ago
I prefer using Single user mode for troubleshooting macOS installation issues.
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Dorcas
27 days ago
I agree with Jamal, macOS Recovery Assistant can help troubleshoot installation issues.
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Marsha
1 months ago
Single user mode? Isn't that something from the 90s? I'm going with the macOS Recovery Assistant. Sounds much more modern!
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Cyndy
25 days ago
I'm going with the macOS Recovery Assistant. Sounds much more modern!
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Bong
30 days ago
Single user mode? Isn't that something from the 90s?
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Jamal
1 months ago
I think we should use macOS Recovery Assistant.
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