Which skill is MOST relevant to helping people through the change curve?
Active Listening: The change curve requires empathetic and effective communication to understand concerns, address resistance, and guide individuals through emotional responses to change. Active listening is a vital skill in this process.
Other Options:
Time management: Important but not specific to the emotional aspects of change.
Negotiation: Relevant for resolving conflicts but secondary to listening during change.
Decision-making: Necessary for leadership but not for guiding individuals emotionally.
Key AgilePM Concepts Referenced:
Engagement and Support: AgilePM Handbook, Chapter 6, Section 6.4.
According to Tuckman, in what stage of the team development model will members of the team be 'working collectively to achieve results'?
Performing Stage: In this stage, team members work cohesively towards achieving results. Roles and processes are clear, and collaboration is at its peak.
Other Stages:
Forming: Initial setup with limited collaboration.
Storming: Characterized by conflict and role clarification.
Adjourning: Focused on disbanding after tasks are completed.
Key AgilePM Concepts Referenced:
Team Development Models: AgilePM Handbook, Chapter 5, Section 5.4.
Which is a factor used in the 'change formula' (Beckhard and Harris)?
Dissatisfaction with the Status Quo: The change formula includes dissatisfaction as a key driver for change. Without sufficient dissatisfaction, the motivation to change is diminished.
Other Options:
B, C, and D: These factors, while important, are not explicitly part of the Beckhard and Harris change formula.
Key AgilePM Concepts Referenced:
Change Formula Framework: AgilePM Handbook, Chapter 6, Section 6.5.
Which of the following statements are true?
The 'change curve' describes a normal human reaction to change.
The 'change curve' only applies to changes that are perceived as negative.
Statement 1: Correct. The change curve describes typical emotional responses to change, including denial, resistance, exploration, and commitment.
Statement 2: Incorrect. The change curve applies to both positive and negative changes, as it reflects the adjustment process regardless of the perceived nature of the change.
Key AgilePM Concepts Referenced:
Emotional Responses to Change: AgilePM Handbook, Chapter 6, Section 6.3.
Which responsibility relates to the role of the Business Ambassador?
The responsibility of the Business Ambassador in AgilePM is to provide day-to-day detail of the requirements during Timeboxes. This role involves representing the interests of the business within the project team, ensuring that the evolving product meets the business needs. The Business Ambassador works closely with the development team to clarify requirements, provide feedback, and make decisions promptly to keep the project on track.
AgilePM Foundation Handbook
'Agile Project Management for Dummies' by Mark C. Layton
Elfrieda
22 days agoCheryll
2 months agoWhitney
3 months agoLouis
3 months agoDesirae
4 months agoJeannine
4 months agoElizabeth
4 months agoLelia
5 months agoHailey
5 months agoAnnita
5 months agoMilly
6 months agoTimothy
6 months agoGearldine
6 months agoElmira
7 months agoSanda
7 months agoCristal
7 months agoRosina
7 months agoDottie
7 months agoYasuko
7 months agoEllen
9 months agoArlene
9 months agoKent
10 months agoRyann
10 months agoTamesha
10 months ago