APMG-International Exam Change-Management-Foundation Topic 9 Question 39 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam

Question #: 39
Topic #: 9

[All Change-Management-Foundation Questions]

Which advantage relates to using a Persona to understand a stakeholder group?

AAllow checking of proposed solutions against this Persona to ensure solutions provide what is needed

BEnable a better understanding of the level of influence this stakeholder group has in the organization

CAllow tracking of how the members of this stakeholder group performance against their objectives

DFacilities more creative and innovative thinking amongst members of this stakeholder group

Show Suggested Answer

Suggested Answer: A

A Persona is a fictional representation of a typical member of a stakeholder group, based on real data and insights. A Persona can help to understand the needs, goals, motivations, and challenges of a stakeholder group, as well as their attitudes and behaviors towards a change. One advantage of using a Persona is that it allows checking of proposed solutions against this Persona to ensure solutions provide what is needed and address any potential issues or concerns.

https://apmg-international.com/files/document/change-management-foundation-online-brochure

https://www.mindtools.com/pages/article/personas.htm

by Marsha at Dec 08, 2024, 06:03 AM

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Galen

4 days ago

I agree, A is the way to go. Personas are all about understanding the key needs and pain points of your target audience.

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Shanice

5 days ago

I agree with Tonette, having a Persona helps in ensuring solutions meet the needs of stakeholders.

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Aron

9 days ago

A) Allow checking of proposed solutions against this Persona to ensure solutions provide what is needed - that's the most relevant advantage here. It helps us tailor our solutions to the actual needs of the stakeholder group.

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Jenise

3 days ago

I agree, it's important to make sure our solutions meet the needs of the stakeholders.

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Tonette

9 days ago

I think the advantage is A) Allow checking of proposed solutions against this Persona to ensure solutions provide what is needed.

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