APMG-International Exam Change-Management-Foundation Topic 6 Question 31 Discussion

Actual exam question for APMG-International's Change Management Foundation exam

Question #: 31
Topic #: 6

[All Change Management Foundation Questions]

Which advantage relates to using a Persona to understand a stakeholder group?

AAllow checking of proposed solutions against this Persona to ensure solutions provide what is needed

BEnable a better understanding of the level of influence this stakeholder group has in the organization

CAllow tracking of how the members of this stakeholder group performance against their objectives

DFacilities more creative and innovative thinking amongst members of this stakeholder group

Show Suggested Answer

Suggested Answer: A

A Persona is a fictional representation of a typical member of a stakeholder group, based on real data and insights. A Persona can help to understand the needs, goals, motivations, and challenges of a stakeholder group, as well as their attitudes and behaviors towards a change. One advantage of using a Persona is that it allows checking of proposed solutions against this Persona to ensure solutions provide what is needed and address any potential issues or concerns.

https://apmg-international.com/files/document/change-management-foundation-online-brochure

https://www.mindtools.com/pages/article/personas.htm

by Judy at Sep 11, 2024, 04:47 PM

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Audra

1 days ago

D? Really? I'd rather have my dentist do some 'creative and innovative thinking' on my teeth than use that as a stakeholder advantage. Let's keep it practical, folks.

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Lai

3 days ago

I'm going with A too. Personas are like superheroes for product teams - they let us leap tall stakeholder needs in a single bound!

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Glenna

5 days ago

Definitely A. I mean, why else would you use a persona if not to check your ideas against their needs? Seems like a no-brainer to me.

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Fallon

11 days ago

I believe option B) Enable a better understanding of the level of influence this stakeholder group has in the organization is also important.

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Rory

25 days ago

I agree with Annice, having a Persona helps in ensuring solutions meet the needs of the stakeholder group.

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Annice

27 days ago

I think the advantage is A) Allow checking of proposed solutions against this Persona to ensure solutions provide what is needed.

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Shaunna

1 months ago

Hmm, I'd say B is the best option. Understanding the level of influence is key to managing stakeholders effectively. Who cares if the solutions meet their needs if they can't actually make decisions?

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Vincenza

1 months ago

A is the clear winner here. Using a persona helps us understand the stakeholder's needs and ensure our solutions address them. That's the real advantage of personas.

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Breana

15 days ago

Yes, A is crucial for ensuring that our solutions are aligned with what the stakeholders actually need. It's all about understanding their perspective.

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