APMG-International Exam Change-Management-Foundation Topic 1 Question 6 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam

Question #: 6
Topic #: 1

[All Change-Management-Foundation Questions]

According to Tiompenaars and harronden-Turner, which example is a level three basic assumption' expression of culture?

AMeeting customer need is more important than profit

BSenior management grades are entitled to 'executive' chairs

CThe team motto is 'to deliver excellent service'

DThe required behaviors are set out in the employee's guide

Show Suggested Answer

Suggested Answer: B

Segmenting stakeholders is the process of dividing them into groups based on common characteristics, such as roles, interests, needs, expectations, or attitudes towards the change. One reason why it is helpful to segment stakeholders is that it enables different approaches and analysis techniques to be used with different stakeholder groups. For example, segmenting stakeholders can help to tailor communication messages and channels to suit each group's preferences and concerns, or to apply different engagement strategies and tactics to address each group's level of influence and impact.

https://apmg-international.com/files/document/change-management-foundation-online-brochure

https://www.mindtools.com/pages/article/newPPM_07.htm

by Tegan at Jul 06, 2023, 04:45 PM

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Stefania

2 days ago

I think the answer is C) The team motto is 'to deliver excellent service'.

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