APMG-International Exam Change-Management-Foundation Topic 1 Question 41 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam

Question #: 41
Topic #: 1

[All Change-Management-Foundation Questions]

Which advantage relates to using a Persona to understand a stakeholder group?

AAllow checking of proposed solutions against this Persona to ensure solutions provide what is needed

BEnable a better understanding of the level of influence this stakeholder group has in the organization

CAllow tracking of how the members of this stakeholder group performance against their objectives

DFacilities more creative and innovative thinking amongst members of this stakeholder group

Show Suggested Answer

Suggested Answer: A

A Persona is a fictional representation of a typical member of a stakeholder group, based on real data and insights. A Persona can help to understand the needs, goals, motivations, and challenges of a stakeholder group, as well as their attitudes and behaviors towards a change. One advantage of using a Persona is that it allows checking of proposed solutions against this Persona to ensure solutions provide what is needed and address any potential issues or concerns.

https://apmg-international.com/files/document/change-management-foundation-online-brochure

https://www.mindtools.com/pages/article/personas.htm

by Staci at Jan 23, 2025, 06:05 AM

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Arthur

3 days ago

I'm just happy we're not using personas to track stakeholder performance. That would be like using a sledgehammer to crack a nut!

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Rusty

4 days ago

I see your point, Deane. Understanding the influence of stakeholders can help in decision-making.

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Deane

17 days ago

I believe option B) Enable a better understanding of the level of influence this stakeholder group has in the organization is also important.

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Theodora

18 days ago

I agree with Sanjuana, having a Persona helps in ensuring solutions meet the stakeholder's needs.

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Theron

21 days ago

Personas are all about getting inside the heads of your stakeholders. Option A is the answer that best captures that advantage.

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Gladys

24 days ago

Hmm, option A sounds like the way to go. Aligning your solutions with the persona's requirements is key.

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Rodolfo

13 hours ago

User 2

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Coral

9 days ago

User 1

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Andree

27 days ago

Using a persona is great for designing solutions that actually address the stakeholder's needs. I think option A is the clear winner.

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Celia

7 days ago

Yes, it's important to constantly check our solutions against the Persona to stay on track.

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Dyan

11 days ago

I agree, option A allows us to ensure our solutions meet the needs of the stakeholder group.

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Sanjuana

1 months ago

I think the advantage is A) Allow checking of proposed solutions against this Persona to ensure solutions provide what is needed.

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Carmelina

1 months ago

A persona is all about understanding the needs and goals of a stakeholder group. Option A seems to be the most relevant advantage here.

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Arlette

9 hours ago

Yes, using a Persona helps us focus on what is truly needed by the stakeholder group.

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Maybelle

12 days ago

It's important to constantly check proposed solutions against the Persona to stay on track.

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Pete

22 days ago

I agree, option A allows us to ensure solutions meet the needs of the stakeholder group.

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