APMG-International Exam Change-Management-Foundation Topic 1 Question 28 Discussion

Confirmation bias is a cognitive bias that causes people to pay more attention to facts that agree with their current opinions and ignore or discount facts that contradict them. Confirmation bias can affect how people perceive, interpret, and remember information, as well as how they make decisions and judgments. Confirmation bias can hinder learning and change, as people may resist or reject new information that challenges their existing beliefs or assumptions.

https://www.mindtools.com/pages/article/avoiding-psychological-bias.htm#confirmationbias

https://www.psychologytoday.com/us/basics/confirmation-bias