APMG-International Exam Change-Management-Foundation Topic 1 Question 15 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam

Question #: 15
Topic #: 1

[All Change-Management-Foundation Questions]

In Herzberg's studies on job satisfaction, which statement about dissatisfies Chygene factors') is true?

ADissatisfiers are the only factors that can be influenced in the work place.

BBeyond a certain level, improving dissatisfiers does not lead to job satisfaction

CIt is unnecessary to consider the impact of change on the dissatisfiers

DThe dissatisfiers are related to the work itself, rather than its context

Show Suggested Answer

Suggested Answer: A

A Persona is a fictional representation of a typical member of a stakeholder group, based on real data and insights. A Persona can help to understand the needs, goals, motivations, and challenges of a stakeholder group, as well as their attitudes and behaviors towards a change. One advantage of using a Persona is that it allows checking of proposed solutions against this Persona to ensure solutions provide what is needed and address any potential issues or concerns.

https://apmg-international.com/files/document/change-management-foundation-online-brochure

https://www.mindtools.com/pages/article/personas.htm

by Deandrea at Jan 29, 2024, 01:43 AM

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Narcisa

11 hours ago

I agree with Detra, improving dissatisfiers beyond a certain level may not lead to job satisfaction.

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Detra

2 days ago

I think the answer is B.

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