Xan Insurance Company is a friendly company with no separate private offices
for individual managers. Staff members prefer to wander around the office
space and have one-to-one chats rather than use email or have lots of
meetings.
What action should the Project Manager take when planning for effective
communication throughout the Web project?
The most effective action the Project Manager should take to ensure effective communication throughout the Web project at Xan Insurance Company is:
A . Identify those individuals with power and influence over the project and what information they require.
In any project, especially within an Agile framework, understanding the stakeholders' landscape is crucial for effective communication management. Identifying key individuals with power and influence over the project helps tailor communication strategies to ensure that critical information is shared appropriately, decisions are facilitated efficiently, and stakeholder engagement is maintained. While the company's culture of informal communication can be advantageous for day-to-day interactions, structured communication is essential for project governance, risk management, and decision-making processes. This approach allows the Project Manager to ensure that all stakeholders are kept informed according to their needs and the project's requirements, balancing the informal communication culture with the need for formal communication where necessary.
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