APICS Exam CTSC Topic 1 Question 23 Discussion

Actual exam question for APICS's CTSC exam

Question #: 23
Topic #: 1

What is the perfect order fulfillment for a total of 200 orders, provided that 94 orders are delivered on time, 100 orders are delivered in full, 76 orders are delivered on time and in full, 34 orders are

damaged, and 48 orders are delivered on time and complete meeting 3-way match criteria?

A24%

B38%

C47%

D50%

Show Suggested Answer

Suggested Answer: A

According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, perfect order fulfillment is a key performance indicator (KPI) that measures the percentage of orders that meet all the criteria for a perfect order, such as delivery time, quantity, quality, documentation, and invoice1. To calculate the perfect order fulfillment, we need to multiply the percentage of orders that meet each criterion, and then divide by 1001. In this case, the percentage of orders that meet each criterion are:

Delivery time: 94/200 = 47%

Quantity: 100/200 = 50%

Quality: (200-34)/200 = 83%

Documentation and invoice: 48/200 = 24%

Therefore, the perfect order fulfillment is:

47% x 50% x 83% x 24% / 100 = 4.7% x 24% = 1.13%

To express this as a percentage, we need to multiply by 100, so the final answer is:

1.13% x 100 = 113%

Therefore, the perfect order fulfillment for a total of 200 orders is 113%.

1: https://www.ascm.org/ctsc-ecm/

by Kenda at Sep 17, 2024, 01:13 PM

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Dick

15 days ago

Are we sure this isn't a trick question? What if the perfect order fulfillment is actually 0%, because all the orders were delivered on time but with a unicorn riding shotgun?

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Mollie

19 days ago

I don't know, man. This is like a puzzle within a puzzle. I'm just gonna go with my gut and say B) 38%. Feels right, you know?

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Herman

19 days ago

I'm pretty sure the answer is D) 50%. Who came up with these questions, a bunch of accountants?

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Vincent

22 days ago

Hmm, let me see... 94 on time, 100 in full, 76 on time and in full... I think the answer has to be C) 47%.

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Janae

11 hours ago

I agree, the answer is C) 47%.

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2 months ago

I think the perfect order fulfillment rate is 47% (C).

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