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APICS Exam CTSC Topic 1 Question 20 Discussion

Actual exam question for APICS's CTSC exam
Question #: 20
Topic #: 1
[All CTSC Questions]

When tasked with developing a transformational supply chain strategy, it is important to start with:

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Suggested Answer: A

According to the ASCM CTSC Exam Content Manual, one of the first steps in developing a transformational supply chain strategy is to ''determine the current and future needs and expectations of the customers, and align the supply chain strategy with the business strategy and customer value proposition'' (p.16)1. This helps to ensure that the supply chain transformation is customer-centric and focused on delivering value to the end users. The other options are also important, but they should be done after the initial determination of the customers' needs.


by Georgene at Aug 23, 2024, 07:25 AM

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Barrett
1 months ago
I see where Benton is coming from, but prioritizing actions (D) is key to success.
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Benton
2 months ago
I believe C) scanning and assessing the competitor landscape is equally important.
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Elina
2 months ago
I agree with Isabella, understanding customer needs should be the starting point.
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Olive
2 months ago
I'm just hoping the exam doesn't have any trick questions like 'When tasked with developing a supply chain strategy, start by taking a nap.'
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Shawn
2 months ago
D) Prioritizing actions and measuring effectiveness - that's where the real magic happens. Gotta make sure we're getting the biggest bang for our buck.
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Kanisha
2 months ago
C) Gotta keep an eye on the competition, right? They might have some tricks up their sleeve we can learn from.
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Talia
2 months ago
B) identifying and documenting external megatrends.
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Johna
2 months ago
A) determining the customers' current and future needs.
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Cordell
2 months ago
B) Identifying megatrends is crucial too. You can't transform your supply chain without considering the broader landscape.
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Yen
2 months ago
D) prioritizing actions and assessing their effectiveness.
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Fletcher
2 months ago
B) Identifying megatrends is crucial too. You can't transform your supply chain without considering the broader landscape.
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Coletta
2 months ago
A) determining the customers' current and future needs.
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Allene
3 months ago
A) Definitely, understanding the customers' needs is the foundation for any transformational strategy. Everything else flows from that.
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Felicitas
1 months ago
D) Prioritizing actions and assessing their effectiveness ensures that the strategy is on track for success.
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Donette
1 months ago
C) Scanning the competitor landscape can provide valuable insights for strategic decision-making.
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Merri
1 months ago
B) I think identifying external megatrends is also crucial for staying ahead of the competition.
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Kristel
2 months ago
A) I agree, knowing what the customers want is key to success.
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Isabella
3 months ago
I think A) determining the customers' current and future needs is crucial.
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