APICS Exam CSCP Topic 1 Question 69 Discussion

Actual exam question for APICS's CSCP exam

Question #: 69
Topic #: 1

The voice-of-the-customer (VOC) approach is used most appropriately as a way to:

Agather information from customers to improve offerings.

Banalyze product defects to improve processes.

Cprovide customers feedback about product delivery.

Dcreate opportunities for cross-selling.

Show Suggested Answer

Suggested Answer: A

by Dierdre at Apr 23, 2023, 03:31 PM

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