Fishbone diagrams would help a service organization determine:
A fishbone diagram, also known as a cause-and-effect diagram or an Ishikawa diagram, is a tool for identifying and analyzing the possible causes of a problem or an effect. It is often used in quality management to find the root causes of defects or errors. A fishbone diagram has a main branch that represents the problem or effect, and several sub-branches that represent the categories of causes, such as people, processes, equipment, materials, environment, etc. Each category can have further sub-branches that represent more specific causes. A fishbone diagram would help a service organization determine the source of a quality-of-service issue by allowing them to visualize and organize the potential factors that contribute to the problem and identify the most likely cause.Reference: CPIM Part 2 Exam Content Manual, Domain 8: Manage Quality, Continuous Improvement, and Technology, Section 8.1: Quality Management Concepts and Tools, p. 59-60.
Nilsa
2 months agoVerda
2 months agoAlona
2 months agoKiera
2 months agoWillard
2 months agoJodi
3 months agoJoseph
3 months agoWilson
3 months agoAyesha
3 months agoIra
2 months agoVenita
2 months agoTiara
2 months agoRebbecca
2 months agoLavera
2 months agoCorazon
3 months ago