A, B, and E. MTTR is all about getting the system back up and running as quickly as possible. Anything else is just a distraction, like trying to outrun a T-Rex while writing a book report.
I'm not sure about E. I think C should be included because assessing the financial impact is important in determining the overall impact of the failure.
A, B, and E. The MTTR (Mean Time to Repair) measures the time to diagnose the issue, repair the system, and get the technician on-site. The financial impact and failure resolution report are not part of the MTTR.
Jerrod
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