APA Exam CPP-Remote Topic 9 Question 28 Discussion

Actual exam question for APA's CPP-Remote exam

Question #: 28
Topic #: 9

All of the following actions demonstrate a strong customer service orientation EXCEPT:

Aexhibiting a customer friendly attitude

Bviewing customers as the most important part of the job

Cusing voice mail to answer phone calls from customers

Destablishing relationships with people

Show Suggested Answer

Suggested Answer: C

by Kate at May 29, 2023, 10:45 AM

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