A large financial services company requires that all data be encrypted in transit. A Developer is attempting to connect to an Amazon RDS DB instance using the company VPC for the first time with credentials provided by a Database Specialist. Other members of the Development team can connect, but this user is consistently receiving an error indicating a communications link failure. The Developer asked the Database Specialist to reset the password a number of times, but the error persists.
Which step should be taken to troubleshoot this issue?
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