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Amazon Exam AIF-C01 Topic 5 Question 6 Discussion

Actual exam question for Amazon's AIF-C01 exam
Question #: 6
Topic #: 5
[All AIF-C01 Questions]

A company has thousands of customer support interactions per day and wants to analyze these interactions to identify frequently asked questions and develop insights.

Which AWS service can the company use to meet this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: B

Contribute your Thoughts:

Lai
14 days ago
I think Amazon Lex could also be useful for understanding the natural language interactions.
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Laticia
19 days ago
C) Amazon Transcribe, definitely. I mean, how else are they going to analyze the interactions if they don't have the text to work with? It's like trying to fix a car without any parts.
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Pete
20 days ago
Hmm, I'm not sure. Is there an option for 'all of the above'? Seems like they could use a combination of these services to get the job done.
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Alaine
22 days ago
B) Amazon Comprehend looks good. It can extract meaningful information from the text, like frequently asked questions. That's exactly what the company needs.
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Ryan
23 days ago
That's true, but Amazon Comprehend can provide more insights and analysis.
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Chantell
25 days ago
I'd go with C) Amazon Transcribe. Transcribing the audio recordings of the customer interactions is the first step to analyzing them.
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Corrina
2 days ago
A: Maybe we can use both Comprehend and Transcribe to get a comprehensive analysis of the customer interactions.
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Jeannetta
7 days ago
B: I agree with A. Comprehend can provide valuable information from the text data.
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Paulene
13 days ago
A: I think B) Amazon Comprehend would be better. It can help analyze the text of the interactions for insights.
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Willodean
26 days ago
But wouldn't Amazon Transcribe be better for transcribing the interactions?
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Lashandra
30 days ago
I agree with Ryan, Amazon Comprehend can analyze the interactions and identify frequently asked questions.
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Ryan
1 months ago
I think the company can use Amazon Comprehend for this.
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Marisha
1 months ago
Amazon Comprehend seems like the right choice here. It can analyze text and uncover insights, perfect for this use case.
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Ena
22 days ago
Yeah, Amazon Comprehend is great for uncovering insights from text data. It's the perfect choice for this scenario.
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Genevieve
23 days ago
I agree, Amazon Comprehend can definitely help with analyzing all those customer interactions.
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