Which of the following combinations is used to determine the equity of a brand?
Hugo, impressed by a popular NFL star's frohawk hairstyle, visits Angelo's Hair Salon to get the same hairstyle. The stylist at Angelo's is very good and gives Hugo the exact style that he wants. Having received good service, Hugo visits Angelo's three months later to get a mohawk hairstyle. This time, Hugo is not satisfied with the end result and decides not to come back to Angelo's again. Which of following aspects of a service is illustrated in this scenario?
PlayBall, a manufacturer of gaming consoles, announces the release of its new device. Karen, wanting to be one of the first to own the new gaming console, stands in a queue for over five hours on the day of its release. Even though disappointed that the product sold out before her turn arrived, Karen returned at 2 A.M the next day and was the first person in line. In this scenario, Karen is one among the _____.
_____ pertains to a customer's perception of the benefits he or she received compared with the costs.
Twana
5 days agoPaz
9 days agoLavonda
9 days agoDalene
19 days agoJudy
24 days agoLindsey
1 months agoFrankie
1 months agoGraciela
1 months agoCarman
2 months agoDoyle
2 months agoMadelyn
2 months agoKris
2 months agoLindsey
4 months agoJeffrey
5 months agoAlesia
5 months ago