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AMA Exam PCM Topic 5 Question 97 Discussion
Actual exam question for
AMA's
PCM exam
Question #: 97
Topic #: 5
[All PCM Questions]
Topic #: 5
BlueGreen Tech is conducting market research to discover potential customers who might be interested in its products. The company will also survey its existing customers to identify ways of selling them additional products from its product line. At which stage of the customer relationship management process is BlueGreen?
Suggested Answer:
D
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