AMA Exam PCM Topic 3 Question 10 Discussion

Actual exam question for AMA's PCM exam

Question #: 10
Topic #: 3

_____ pertains to a customer's perception of the benefits he or she received compared with the costs.

ADistributive fairness

BProcedural fairness

CQualitative fairness

DExtent of responsiveness

EExtent of reliability

Show Suggested Answer

Suggested Answer: A

by Selma at May 08, 2022, 03:11 PM

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