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AHLEI CHA Exam Questions

Exam Name: Certified Hotel Administrator
Exam Code: CHA
Related Certification(s): AHLEI Certified Hotel Administrator CHA Certification
Certification Provider: AHLEI
Actual Exam Duration: 240 Minutes
Number of CHA practice questions in our database: 35 (updated: Jan. 24, 2025)
Expected CHA Exam Topics, as suggested by AHLEI :
  • Topic 1: Financial Management: This section of the exam measures the skills of Hotel General Managers and covers the principles and practices of financial oversight in the hospitality industry. It includes evaluating budgets, analyzing financial performance, and understanding cost controls. One key skill measured is the ability to assess revenue and expenditure alignment to achieve profitability.
  • Topic 2: Food and Beverage Management: This section evaluates the skills of Food Managers and covers the operational and strategic aspects of managing food and beverage services. Topics include inventory management, quality control, and customer satisfaction. A critical skill assessed is the ability to ensure seamless operations for exceptional guest experiences.
  • Topic 3: Human Resources: This section tests the abilities of the Hospitality Manager and focuses on workforce management in hospitality settings. Key topics include recruiting, training, and maintaining compliance with employment laws. One important skill measured is the ability to foster a productive and engaged workforce.
  • Topic 4: Leadership: This section assesses the skills of Hospitality Managers and examines leadership strategies crucial for driving team performance and achieving organizational goals. It highlights decision-making, communication, and conflict resolution. A vital skill assessed is the ability to inspire teams to achieve service excellence.
  • Topic 5: Marketing and Sales: This section evaluates the competencies of Hospitality Sales and Marketing Managers in promoting hotel services and driving revenue growth. It includes strategies for brand positioning, market analysis, and customer outreach. A specific skill measured is the ability to create targeted marketing campaigns that enhance occupancy.
  • Topic 6: Revenue Management: This section measures the skills of Hospitality Managers and focuses on maximizing hotel profitability through pricing strategies, demand forecasting, and revenue analysis.
  • Topic 7: Rooms Management: This section evaluates the skills of Hotel Managers related to managing the operational aspects of guest accommodations. Topics include housekeeping, front desk operations, and guest services. A key skill assessed is ensuring room readiness to meet quality standards and guest satisfaction.
Disscuss AHLEI CHA Topics, Questions or Ask Anything Related
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Carisa

1 days ago
I just passed the AHLEI Certified Hotel Administrator exam! One question that had me stumped was about the role of a General Manager in Module 1. I wasn't sure about the key elements of strategic planning, but Pass4Success practice questions guided me through it.
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Keneth

23 days ago
Thank you Pass4Success! Your practice tests made the CHA exam a breeze.
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Jolene

1 months ago
I am delighted to announce that I passed the AHLEI Certified Hotel Administrator exam! There was a challenging question on sustainability practices in Module 7. I wasn't confident about the specific eco-friendly initiatives, but the practice questions from Pass4Success were a great help.
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Tuyet

2 months ago
Passed my AHLEI exam with flying colors. Pass4Success questions were incredibly relevant.
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Roosevelt

2 months ago
Excited to share that I passed the AHLEI Certified Hotel Administrator exam! A tough question on human resource management from Module 6 had me puzzled. I wasn't sure about the best practices for employee training programs, but thanks to Pass4Success, I managed to get it right.
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Carmelina

2 months ago
Happy to report that I passed the AHLEI Certified Hotel Administrator exam! One question that threw me off was about financial statement analysis in Module 5. I was unsure about interpreting the balance sheet ratios, but the practice questions from Pass4Success were incredibly helpful.
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Buffy

2 months ago
That's really helpful. Thanks for sharing your experience!
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Bettina

3 months ago
CHA certified! Pass4Success helped me prepare efficiently in a short time.
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Dona

3 months ago
Just passed the AHLEI Certified Hotel Administrator exam! There was a question on the legal aspects of hotel management from Module 4 that had me second-guessing. I wasn't sure about the regulations surrounding employee termination, but Pass4Success practice questions made a big difference.
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Darci

3 months ago
Happy to help! Good luck with your exam prep. With the right resources like Pass4Success, you'll do great!
upvoted 0 times
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Dorthy

3 months ago
I am ecstatic to announce that I passed the AHLEI Certified Hotel Administrator exam! One challenging question was about the different types of marketing strategies in Module 3. I wasn't confident about the specifics of digital marketing tactics, but the practice questions from Pass4Success helped me navigate through it.
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Terrilyn

4 months ago
Indeed, the industry is increasingly global. Study international business etiquette, cross-cultural management, and global hospitality trends.
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Leonida

4 months ago
Aced the CHA exam! Pass4Success materials were a lifesaver for quick prep.
upvoted 0 times
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Richelle

4 months ago
Thrilled to share that I passed the AHLEI Certified Hotel Administrator exam! There was a tricky question on revenue management strategies from Module 2. I was unsure about the most effective way to forecast room demand, but the practice questions from Pass4Success were a lifesaver.
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Jarod

4 months ago
There were questions on international hospitality management too. Cultural sensitivity and global market knowledge came in handy.
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Apolonia

4 months ago
I just passed the AHLEI Certified Hotel Administrator exam, and I couldn't be happier! One of the questions that really stumped me was about the key responsibilities of a General Manager in Module 1. I wasn't sure about the best practices for managing guest relations, but thanks to Pass4Success practice questions, I managed to get through it.
upvoted 0 times
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Sharee

5 months ago
Just passed the AHLEI Certified Hotel Administrator exam! Thanks Pass4Success for the spot-on practice questions.
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Lyda

5 months ago
With the assistance of Pass4Success practice questions, I was able to pass the AHLEI Certified Hotel Administrator exam. The exam focused on topics like Revenue Management and Financial Management. One question that challenged me was about cost control strategies in a hotel kitchen and how they can impact profitability.
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Jaime

6 months ago
My exam experience was successful as I passed the AHLEI Certified Hotel Administrator exam using Pass4Success practice questions. The exam included topics such as Rooms Management and Food and Beverage Management. I remember a question about forecasting demand for a hotel restaurant and how it can impact revenue generation.
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Magdalene

7 months ago
Just passed the AHLEI CHA exam! Revenue management was a key focus. Expect questions on yield strategies and forecasting techniques. Brush up on RevPAR optimization methods. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
upvoted 0 times
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Elliot

7 months ago
I passed the AHLEI Certified Hotel Administrator exam with the help of Pass4Success practice questions. The exam covered topics like Financial Management and Revenue Management. One question that stood out to me was related to calculating RevPAR and how it can be used to evaluate a hotel's performance.
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Free AHLEI CHA Exam Actual Questions

Note: Premium Questions for CHA were last updated On Jan. 24, 2025 (see below)

Question #1

The term informal dress is the same as:

Reveal Solution Hide Solution
Correct Answer: A

Question #2

The term ''Bet and Breakfast'' is used for the rate that includes breakfast in addition to room. It is the same as:

Reveal Solution Hide Solution
Correct Answer: B

Question #3

The term informal dress is the same as:

Reveal Solution Hide Solution
Correct Answer: A

Question #4

The term ''Bet and Breakfast'' is used for the rate that includes breakfast in addition to room. It is the same as:

Reveal Solution Hide Solution
Correct Answer: B

Question #5

The term informal dress is the same as:

Reveal Solution Hide Solution
Correct Answer: A

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