AHIP Exam AHM-540 Topic 1 Question 76 Discussion

Actual exam question for AHIP's AHM-540 exam

Question #: 76
Topic #: 1

Determine whether the following statement is true or false:

All health plans participating in the Federal Employee Health Benefits Program (FEHBP) are required to use the Consumer Assessment of Health Plans (CAHPS) to measure customer satisfaction.

ATrue

BFalse

Show Suggested Answer

Suggested Answer: A

by Pamella at Oct 18, 2023, 03:01 PM

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Noemi

Hmm, this is a tricky one. I'll have to do some research on the FEHBP requirements before answering.

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Edda

2 days ago

False! I'm pretty sure health plans have the flexibility to use their own customer satisfaction surveys. The government can't dictate everything, right?

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Rolland

3 days ago

I agree with Jeanice, not all health plans in FEHBP are required to use CAHPS.

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Willetta

4 days ago

I think this statement is true. The FEHBP is a federal program, so it would make sense for them to require a standardized customer satisfaction measurement like CAHPS.

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Jeanice

6 days ago

I think the statement is false.

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