AHIP Exam AHM-250 Topic 1 Question 93 Discussion

Actual exam question for AHIP's AHM-250 exam

Question #: 93
Topic #: 1

The statements below describe technology used by two MCOs to respond to incoming telephone calls:

-The Morton MCO uses an automated system that answers telephone calls with recorded or synthesized speech and prompts the caller to respond to a menu of opt

AAutumn's device is best described as an interactive voice response (IVR) system.

BBoth Morton's system and Autumn's device are applications of computer/telephony integration (CTI).

CMorton's system is best described as an automatic call distributor (ACD).

DMorton's system can be correctly characterized as an expert system.

Show Suggested Answer

Suggested Answer: A

by Merlyn at Jul 18, 2024, 01:41 PM

Limited Time Offer

25%

Off

Get Premium AHM-250 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!