An admin-level user has created a group status for tasks in projects. The admin notices in testing that the custom task status is only available in some of the projects with assigned Marketing team members.
Why is the group status missing in some projects?
Identify the Requirement: The admin notices that the custom task status is only available in some projects with assigned Marketing team members.
Understanding Group Statuses: Group statuses in Workfront are linked to specific groups and are only available in projects that are associated with those groups.
Review Project Details:
Check Project Association: Ensure that the projects where the status is missing are correctly associated with the Marketing group.
Update Project Details: If necessary, update the project details to associate them with the Marketing group. This will ensure that the custom group statuses are available.
Implementation:
Verify Group Settings: Confirm that the custom statuses are correctly set up for the Marketing group in the group settings.
Communicate with Users: Inform project managers and team members about the association requirements for using custom group statuses.
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