Customers are stating that the product image is not reflective of the product they have added to their cart. When you investigate you notice this is an issue specific to configurable products.
Oof, this is a tough one. I can see the merits of both B and D, but I'm not fully convinced either is the *perfect* answer. Maybe we need to dig a little deeper and see if there are any hidden gotchas with those approaches. Wouldn't want to recommend something that ends up causing more problems down the line, you know?
Hmm, I don't know. I was kind of leaning towards option C, just telling the business to upload more photos. Seems like the easiest fix, right? But you guys make a good point about B being a more robust solution. Maybe we should hash this out a bit more before deciding.
I agree with Devon and 3 - option B is the way to go here. The other choices just feel like band-aids, and we want a real solution to this issue. Plus, I like the idea of getting our hands dirty with a custom development project. Keeps things interesting, you know?
Ha, this question reminds me of that time I accidentally uploaded a picture of a goldfish to our product page instead of the actual product. Customers were not amused. Anyway, I'm leaning towards option B as well. Developing a custom solution to display the variant image seems like the most comprehensive fix.
I'm not sure about this one. I was thinking maybe option D, setting the configurable product image to the parent thumbnail within the cart. That seems like it could work, but I'm not 100% confident. What do you guys think?
This question is tricky, but I think the answer is B. Developing a customization to display the variant image instead of the configurable product image seems like the best solution to me. The other options don't seem quite right - setting the configurable product image to the thumbnail doesn't address the root issue, and advising the business to upload photos of all variants seems like a lot of work for a relatively simple problem.
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