A Campaign operator has left the organization and no longer requires access to Adobe Campaign Classic. The operator's account has been disabled but is still receiving alerts and notifications from the Campaign. What should the developer do to stop sending Campaign notifications to the operator?
To completely stop alerts and notifications from being sent to an operator who no longer requires access to Adobe Campaign Classic, it is necessary to delete the operator's profile from the system:
Removing the Operator Profile:
Simply disabling an account does not prevent Adobe Campaign from sending alerts and notifications if they remain associated with the operator's profile. By deleting the profile, you remove all associations, including email addresses and notification settings, thus fully stopping any communications.
While updating access rights or removing the email might partially reduce notifications, deleting the operator's profile ensures that no further alerts or notifications are sent, aligning with the intent to completely revoke access and associated notifications.
Alyce
7 days ago