A customer wants to trigger an email on a specified frequency based on the customer journey.
Given that the customer wants the delivery statistics consolidated, what kind of email delivery should the business practitioner configure in this scenario?
In scenarios where a customer wishes to trigger emails based on the customer journey and wants consolidated delivery statistics, a recurring delivery is appropriate. This type of delivery repeats at specified intervals, which can align with the frequency dictated by the customer journey stages. By pulling content from the delivery template, the practitioner ensures consistency in the email content across different sends while benefiting from the cumulative statistics that a recurring delivery provides, allowing for a consolidated view of delivery performance over time. Reference: Recurring deliveries are a feature within Adobe Campaign Classic that allows for the repeated sending of a delivery on a set schedule, which is useful for consistent communications and consolidated reporting.
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